Help Desk vs Service Desk

Help Desk vs Service Desk

IT Services

There are two primary ways for a company or organization to provide technical support and assistance to its customers or employees: through a help desk or a service desk. While these two terms may seem interchangeable, there are significant differences between the two. In this blog post, we will explore the distinctions between a help…

Social Engineering

How Can You Protect Yourself from Social Engineering

Cyber Security

Social engineering is a form of cyber attack that uses psychological manipulation to deceive individuals into disclosing confidential data, such as passwords or personal information. It is becoming increasingly common and can seriously affect individuals and organizations. To protect yourself from social engineering, you must be aware of the different tactics used by attackers and…